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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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matt carpenter

August 15, 2024

1  out of  5
rating by matt carpenter
"He lies, and he rips you off. you get a discount, he jacked the prices up right after the discount. Don't do business with him. Go to Progressive or Allstate. He doesn't have any integrity. There your lies again. I hang up because you was talking over me . I was tired of your laying"
We responded:
"Hi Matt, I'm truly sorry to hear about your experience, and I want to assure you that integrity and transparency are core values I strive to uphold in every interaction. As explained when you started the policy with the Drive Safe and Save discount is up to 10% and after driving for 6-12 months you can receive additional discounts at that time based on your driving. I tried to discuss your concern with you, but you hung up on me. Your feedback is important to me, and I'd love to explain how the discount works. I'm sorry if there was any sort of miscommunication. Please give the office a call if you would like to discuss further. "
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Black and Orange

April 16, 2024

5  out of  5
rating by Black and Orange
"I’m impressed with the efficiency and customer service I have received with multiple real estate and auto insurance policies. The new insurance acquisition process has been straightforward and handled with professionalism, making a potentially stressful situation much easier. Highly recommend for their reliable coverage and excellent support."
We responded:
"We're thrilled to hear about your positive experience with our insurance agency! Providing efficient and professional service is always our top priority, and we're delighted to have made the insurance acquisition process smooth and stress-free for you. Thank you for your recommendation, and please know that we're here to provide reliable coverage and excellent support whenever you need it. - Jason Colvin - State Farm Insurance Agent"
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Lidiya Ravid

April 14, 2024

5  out of  5
rating by Lidiya Ravid
"I really enjoyed working with Jake Sullivan. He was professional, knowledgeable and super nice. I've got all my questions answered, and successfully purchased auto and condo insurance policies with State Farm. The whole process was smooth and easy thanks to the guidance and support provided by Jake."
We responded:
"Lidiya, thank you for letting us know how Jake was able to answer all of your questions. It makes me happy to hear he was able to assist you with getting your auto and condo policies! We appreciate you! - Jason Colvin - State Farm Insurance Agent, Huntersville, NC"
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Chris Decarlo

March 28, 2024

5  out of  5
rating by Chris Decarlo
"Working with Jake onJason's team was great. He had an exceptional knowledge of of the products and options and was able to find options that meet our needs and obverse savingsfrom our previous policies. It was a great experience and I highly recommend him for his knowledge, customer service, and attentiveness."
We responded:
"Thank you for the glowing review, Chris! I'm thrilled to hear that Jake provided exceptional knowledge, customer service, and helped you find options that met your needs while saving you money. We're here for you whenever you need assistance with your insurance. - Jason Colvin - State Farm Insurance Agent, Huntersville, NC"
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Jason Casiday

February 12, 2024

5  out of  5
rating by Jason Casiday
"Working with Jake on Jason's team was an outstanding experience. Customer service was exceptional, showcasing an impressive level of knowledge and dedication to ensuring our needs were thoroughly met. Highly recommend for his professionalism and commitment to client satisfaction."
We responded:
"Thanks for the kind words, Jason! We’re happy to hear Jake was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Laura Haskell

January 30, 2024

5  out of  5
rating by Laura Haskell
"Our experience with Jason Colvin and his team in unsurpassed. Gracie is invaluable and has been nothing short of exceeding ‘true’ customer service. Jason and his team go out of their way to get you the best rates possible as well as guide you through options as life changes. The team is quick to respond to calls and emails every single time. Our only disappointment is that we moved to TN and couldn’t bring them with us. So grateful for all of you."
We responded:
"Thank you, Laura, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Gracie, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Jaime McDonald

January 11, 2024

5  out of  5
rating by Jaime McDonald
"Always an amazing experience when working with Gracie! She goes above and beyond which is appreciated so much. I’d give her 10 stars if I could!"
We responded:
"Jaime, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Gracie cares a lot about our customers."
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Kristina Seek

January 11, 2024

5  out of  5
rating by Kristina Seek
"Jason’s team provides exceptional customer service, especially Gracie. For over a decade, I have insured my house, its contents and my car with State Farm, and I have a term life policy. I am currently in the process of adding a teenage driver to my insurance, and Gracie was invaluable in providing the paperwork needed for the driving test to occur and adding a new driver to my policy. I cannot recommend Jason Colvin’s team enough! I am so grateful to have such a kind, competent, processional staff guide me through life’s changes as they occur."
We responded:
"Kristina, thank you for taking the time to share your positive experience with our team, especially highlighting Gracie's exceptional customer service. We're glad to hear that you've had a positive and supportive experience throughout the years with your insurance needs. If there's anything else you need or if you have further questions, feel free to reach out. We appreciate your continued trust and loyalty!"
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April Sweetman

December 14, 2023

5  out of  5
rating by April Sweetman
"Jason’s Team is Always caring, professional and get our needs met."
We responded:
"April, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Marco Lebron

November 16, 2023

5  out of  5
rating by Marco Lebron
"I wasn't on the phone that long with Jake, when I knew that I wanted him to be our agent. He is so easy to talk to. He knows everything about his insurance products. He explained things so simply and I understood him completely. This agency is that "Old Fashioned Quality" that you rarely see any more---where people actually take pride in their work & really do want to help you. It could not be better then this! I am very happy that I made that call."
We responded:
"Thank you, Marco, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Jake always puts our customers first."
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Ben Curtis

October 27, 2023

5  out of  5
rating by Ben Curtis
"Jake was super helpful with the process of switching to a new Insurance company. He was very informative and up front throughout the process. Saved us a lot of money and got a great new insurance plan."
We responded:
"Thanks for the kind words, Ben! We’re happy to hear Jake was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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alex rakowski

October 9, 2023

5  out of  5
rating by alex rakowski
"Very help took the time to explain the difference in coverage."
We responded:
"Thank you for the five-stars, Alex! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Anne Roz

September 28, 2023

5  out of  5
rating by Anne Roz
"I highly recommend Chris Becker from Jason Calvin’s State Farm Agency. He was very responsive and was thorough when explaining our homeowners insurance policy. He took time to answer all our questions and felt he went above and beyond to insure the insurance fit our needs. Thank you, Chris!"
We responded:
"Thank you, Anne, for the amazing review! Our team works hard to provide a great insurance experience in Huntersville and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Lindsay P

September 26, 2023

5  out of  5
rating by Lindsay P
"I love this insurance location! They have been nothing but helpful, especially with car insurance and pet insurance. Definitely recommend!"
We responded:
"Thank you for the wonderful review, Lindsay! We enjoy working with you and greatly appreciate your business."
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Brooke Borleis

September 22, 2023

5  out of  5
rating by Brooke Borleis
"I’ve had a different insurance company for over 10 years and felt like just another customer. I decided to look into switching and was referred to Jake Sullivan and State Farm and it has been the most pleasant experience! Jake took the time to answer all of my questions, communicated with me around my schedule, and got me a wonderful rate and policy that I am more than pleased with. I highly recommend this agency to anyone. Only wish I had switched years ago!"
We responded:
"Brooke, thank you so much for sharing your wonderful experience with us and for choosing State Farm as your insurance provider. We greatly appreciate your feedback, and we're thrilled to have you as a valued member of our State Farm family. We understand how important it is for our clients to feel valued and heard. Jake's dedication to answering your questions, accommodating your schedule, and securing a wonderful rate and policy for you reflects the level of personalized service we aim to provide."
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Mary Deininger

September 6, 2023

5  out of  5
rating by Mary Deininger
"Jason Colvin and Jake Sullivan were wonderful to work with in quoting and securing auto, home and umbrella policies. Always responsive, knowledgeable tailored the policies to provide excellent, competitive and comprehensive coverage. Highly recommend Jason and his staff!"
We responded:
"Thank you for the five-star rating, Mary! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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Steve Floyd

August 25, 2023

5  out of  5
rating by Steve Floyd
"Extremely impressed with this office. Jake was an absolute pleasure to deal with. He took a great deal of time with me to ensure that i understood exactly what type, and how much insurance I actually needed, and carefully explained details that I have never understood through all these years. It was so nice being able to sit down with someone instead of navigating phone trees. No high pressure sales. Everyone in the office was great. You can tell they are successful because they take the time to help you figure out what is best for your family. Super impressed and highly recommend. Rates were awesome as well. I have 2 new drivers coming on board soon. They easily beat the prices that I was quoted from several other insurance companies including the one I have been with for years. Honestly I would have paid more for their services, but of course I am glad that I did not have to. Thank you Jake!"
We responded:
"Hi, Steve! Thank you for the shoutout for Jake! He is a vital part of the team and we appreciate how much he cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
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Ben Fay

August 21, 2023

5  out of  5
rating by Ben Fay
"So pleasant and easy to deal with. I had a terrible experience recently with a big online insurance company, but Jake did a great job of talking me through different options for my car insurance coverage and helping me pick the right policy when switching over to State Farm. Highly recommend!"
We responded:
"Jason, thank you for the wonderful review! Jake is a fantastic asset to our team and we're happy he was able to help you with your insurance needs."
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Tony George

August 17, 2023

5  out of  5
rating by Tony George
"Jake took the time to make sure we were insuring exactly what needed to be covered and not more or less based on our exact home and family. So far, much happier with State Farm that I have been with any insurer in the last 30 years"
We responded:
"Tony, thank you for the five stars! Jake is a wonderful member of our team, and we’re glad he was able to assist you with your insurance needs. We value you for letting us be your good neighbor!"
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Sherri Harvey

August 16, 2023

5  out of  5
rating by Sherri Harvey
"Natalie and Grace are always prepared, and so so very helpful! I so appreciate a kind voice on the other end when I have questions."
We responded:
"Sherri, thank you for sharing your experience with Natalie and Grace! We greatly appreciate your business."
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Jenn Majus

August 11, 2023

5  out of  5
rating by Jenn Majus
"I just switched over from Progressive & I couldn't be happier! The process was seamless & very easy. Communication has been A+! I wish I switched sooner!!!"
We responded:
"Jenn, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Huntersville, NC."
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Brittney Noble

August 5, 2023

5  out of  5
rating by Brittney Noble
"I am a first time homebuyer (if you can relate I’m extremely stressed, feel like I’m way over my head, and question everything). I originally thought I would select geico for my homeowners insurance because I have my auto insurance through them but thought it was wise to get a second quote. I partially filled out the online quote for state farm and gave up because there were soooo many questions and I had already done an online quote through geico. I received 2 calls from Jake and decided to return the second one (thank god I did) Jake walked me through every facet of the quote, meticulously noted every detail of my new home and was able to answer all of my questions in finite detail. He was extremely personable and helpful throughout the process. He also took the time to quote out what my husband and I’d auto insurance and umbrella policy would look like at State Farm under a complete and wholistic package (I had no idea what an umbrella policy was). When I called geico back expecting to receive the same level of service I quickly realized that it wasn’t going to happen. The women had no idea how to answer any of my questions, was using multiple source underwriters (geico doesn’t actually have a homeowners branch) and I felt like I knew more than she did just from speaking with jake from State Farm. Long story short…. I called jake back quickly and he simplified the whole process and streamlined all of my insurance lines. Also one important thing to note, if I were ever to file a claim or need anything I have jake to call directly to help me and my family NOT a 1-800 number. Highlyyyyyy recommended calling and speaking to jake if you are looking for insurance"
We responded:
"Thank you, Brittney, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Jake, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Amy Froemming

August 4, 2023

5  out of  5
rating by Amy Froemming
"He passed with flying colors! State Farm was amazing with providing us the proper documents for the road test and insuring our newest driver!"
We responded:
"Amy, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Tamika J

August 3, 2023

5  out of  5
rating by Tamika J
"The entire team is awesome! Chris is outstanding to work with. Thanks for all you do! I have been with Jason Colvin for about a decade! Highly recommend"
We responded:
"Tamika, thank you for taking the time out of your day to leave us a review! We love hearing about how Chris provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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C. Killion

August 2, 2023

5  out of  5
rating by C. Killion
"Natalie of Jason Colvin State Farm smoothed an insurance wrinkle with my apartment complex. Quickly, efficiently and so pleasantly! Very glad Natalie is with the office!"
We responded:
"Thanks for the kind words! We’re happy to hear Natalie was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"